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Technical Service Representative, JD Europe Components GmbH

JD Europe Components GmbH
Functiegebied:
Technisch
Regio:
Buitenland
Standplaats:
Frankfurt
Salarisindicatie:
Niet nader bepaald
Niveau:
Overig
Ervaring:
Ervaren
Aanstelling:
Niet nader bepaald
Dienstverband:
Niet nader bepaald

Vacaturebeschrijving

Technical Service Representative
 
Are you interested in an international challenge? The JD Group, a major manufacturer of bicycle components and leading developer of proprietary electric technology for electric bicycles with operations in Taiwan, China, Europe and the United States, seeks a highly motivated individual for its European service center based in Germany.
 
The tasks include the following:
 
  • Serve as technical support for the company´s clients in the Benelux and Germany
  • Develop, maintain, and update inventory databases, and other relevant files and documents such as service reports
  • Prepare and repair the electronic components for E-Bikes and bicycles as and when needed
  • Organize technical seminars for bicycle manufacturers and work closely with their service staff and dealers
  • Manage warranty and spare parts processes
  • Process all queries efficiently and quickly
  • Work closely and within the Frankfurt based service department
 
Requirements:
 
  • The service employee will have a minimum of 3 years of progressive work experience in the bike industry
  • Relevant technical background
  • Experience with electronic components and systems
  • Strong organizational skills
  • Ability to offer a superior level of customer service
  • Proficiency with Microsoft Office (Word, Outlook, Excel and Powerpoint)
  • Good English, German and Dutch skills are an advantage
  • Willing to travel within Europe
  • Good Teamplayer
 
Please forward your application in either German or English to:
 
JD Europe Components GmbH
Frankfurter Landstr. 15
61231 Bad Nauheim
Germany
 
Richard Hilgart
+49 (0)6032-92671-30
21-02-2012
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